Mía Pendientes de Aro

• Handmade in 14k Gold Filled or Argentium Silver wire featuring.
• They are pretty small and you have to be patient in order to put them on. You have to open the hoop sideways to pass the wire through your pierced lobe and then close it putting it back inside the hook.
• Made in hammered 14k Gold filled and Argentium silver wire (20g) with a polished finishing they are hypoallergenic, lightweight, and minimalist.
• Every single piece is handmade, so a shape may be slightly different from each other.
• Sold as a Pair.
• Each earlobe is different, we do not guarantee that it can look like a photo of the model. Read the measurements before buying and think about your ear. They are small and can become difficult to put on. Recommended for people with small and thin earlobes.

Order & Shipping

• How do I know my order is confirmed?Once you’ve completed your purchase, we will send you an Order Confirmation email.Please check your inbox mail or spam folders if you can’t find it. Otherwise, contact us here and we will be able to re-send your confirmation email to you for your reference.What payment methods do you accept?We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay and Google Pay.When paying via Apple Pay, please be mindful of the billing and shipping address. Often times the shipping address will automatically match the billing address associated with your Apple Pay account.

• It is my payment secure?

• At Lunaijewelry we take online security very seriously. At no point do we store any financial information on our servers. All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant.

• Will I need to pay duties and taxes on my order?

• Orders from outside US and non-European Union countries may be subject to customs or import duties and tax charges once they reach their destination country. These charges are payable by the customer and we do not currently cover this cost.

• All US orders are tax free.

• All EU orders are VAT included. There will be no additional customs taxes or duties charge

• Returns

• Can I return my order? How can I do it?

• Sure! you can return your order. Please, register your return / exchange request here within 45 days of receiving your order. Send the items back with a trackable shipping service, in unused conditions, and if possible with their original packaging. Buyers are responsible for return shipping costs, and any customs fees if applicable.

• Christmas season extended return policy. Orders placed between November 15th and December 15th are eligible for a return until January 31st.

• What items can I return?

• We accept returns on all our jewelry, except on customized pieces.

• When will I receive my refund?

• Once we receive your order back, we will process your return within 14 days. We will refund the purchase amount to the original form of payment. Please review our section Refund Policy for detailed information.

• Jewelry care.

• How do I keep my jewelry from tarnishing.

• All jewelry, except solid gold items, can and will most likely tarnish at some point. To prevent this from happening, or to slow it down, it is best to keep jewelry dry and away from lotions, perfumes, and any other weird chemicals. This is especially the case with brass jewelry. Some jewelry will also react with water that has chemicals in it, like pools or hot tubs. You can clean most jewelry with a jewelry polishing cloth (Never use it on gold-plated jewelry). You can also use a cleaning solution safe for your jewelry's material (except jewelry with gemstones. It could hurt the stone.) Also, be careful with any rings that have gemstones in it when using a cloth. Try to avoid stones.

• Is there any nickel in any of our jewelry?

• Although most of our pieces are 100% nickel-free, a few designs, like our Helix Earrings, are made with 316L Surgical Steel parts, and it does contain nickel. Please check the description of our designs or contact us in case of doubt.

• How do I figure out my ring size?

• Doubts about your ring size? No worries, we’re here to help you. Visit our sizing guide.

• Does my jewelry have any guarantee?

• Every piece of Lunaijewelry is covered by our three-year warranty. Should your jewelry suffer a breakage due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost to yourself if returned in under one year of receipt of the product

• Please note, our guarantee do not cover against tarnishing or scratches on the jewelry.